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If you are a customer of BNP Paribas Cardif and wish to report any dissatisfaction or complaint, please approach you usual business contact or the person in charge of Customer complaints

BNP Paribas Cardif Whistleblowing framework

BNP Paribas Cardif is committed to strict compliance with laws and regulations and to enforce the rules set out in the Group’s Code of Conduct.

The BNP Paribas Cardif whistleblowing framework is under the responsibility of the department «Professsional Ethics» of the Compliance function.

The whistleblowing system allows you to report information about a crime or an offence, a threat or harm to the public interest, a violation or an attempt to conceal a violation of applicable and binding law (laws, regulations, etc.) or a breach of the Group’s Code of Conduct.

Whistleblowing reports are handled by independent experts (Referents) in a confidential manner and in accordance with the regulations in force.

I acknowledge that I have read and understood the information relating to BNP Paribas Cardif whistleblowing system. Hereby I also give my consent that my personal data is subject to processing according to the Law of Ukraine “On the Protection of Personal Data” and the Law of Ukraine “On Citizens’ Appeals” and may be processed by third parties.

Frequently Asked Questions

When you have reason to believe that a violation of the law or of the BNP Paribas Code of Conduct has been committed or in the event of a threat or harm to the public interest

Please write an email to the next address:

According to Ukrainian legislation, your notice can not be anonymous. According to article 5 of the Law
of Ukraine “On Citizens’ Appeals” you should provide your name, surname, and address of residence

An acknowledgement of receipt of the report will be sent to you after receipt. You will then be informed of the progress in the processing of your report and of the outcome of the investigation

Yes, the Referents are trained in handling whistleblowing reports confidentially and they take appropriate steps to do so